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Black Seville Stove
£640.00


(150mm) - 1x 90 Bend, 2 x 1metre Black Vitreous Pipe, 1 x 45 bend, 1 x Black Vitreous Pipe, MFA/150, MFT45/15, MFTE/150, MF100/150 x 7m, MFB45 x 2, MF100/150 x 1m, MFMD/150 x 4 - Suitable Cowl
£1,426.53


Ekofires 3031 Inset Gas Fire Power Flue.
£549.00


Ekofires 3021 Inset Gas Fire Power Flue.
£470.00


dimplex stove pipe accessory
£25.00

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Last guide posted: 11 August 2008

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Testimonials
 
Message Received: 15th June 2009

Just to let you know the fire arrived this morning and looks great fitted into the surround, far better trhan the gas one we had before this. Anyone thinking of buying a fire with the l.e.d. flame effect do not hesitate, snap it up, it is absolutely brilliant! Many thanks for your help after my enquiry in getting the fireplace here, with regards from a very satisfied customer.

Message Received: 5th June 2009

Hi Ben,
Thanks for all your help in getting our stove to us in such good time. The delivery company could not have been more helpful and dead on time.
Thanks also to Mark in your sales team.
 
Best wishes
Lynn Bryant France

Message Received: 20th April 2009
 
Great Service from start to finish. Great looking fireplace. Would not hesitate to recommend you. Thanks very much

Andrew Pace
 
Message Received: 15th April 2009

Just to let you know my fireplace and fire is now completed and i am so happy with it. The fire is so effective and fireplace more than epected when you see it all put together thankyou for all your helps   

Sheila Mckale


Message Received: 12th March 2009

Dear Sirs
This is to confirm that I have received both part of the below order.  I could not let this occasion pass without expressing my extreme satisfaction with the high standards of your Products and Services.

Your Website very informative with choice options well populated, the price very competitive, the online and telephone communications fast, polite, responsive and accurate. In addition, the willingness to go that extra mile to arrange delivery to suit my schedule was nothing less than commendable.
 
 
Message Received: 27th February 2009

I look forward to being able to use your services again and to anyone considering such supplies I would have no hesitation to highly recommend looking towards none other than your organisation
Best Regs

Joseph McKee

Message Received: 26th Febraury 2009

Hello,

I just wanted to say a huge thank you for my fabulous fireplace. I placed an order with you a short time ago, the delivery and packaging was fantastic and I have today had a local specialist fit and install it all. It looks perfect and completes the room. I have a Victorian house and I ordered the Bedford wooden fire surround, cast iron Lytton insert and black granite hearth. I'm on the Isle of Wight and had no trouble receiving the goods last week.

Thanks again

Beverly Thomson

Message Received: 26th February 2009

Excellent service from start to finish
..thanks very much. Great driver from Paletline delivery too.
Would highly recommend your online service.
Regards.

Geraldine Evans

Message Received: 25th February 2009

After a slight delay due to my ordering an out of stock fire basket, the staff went out of their way to obtain one for me, and I received it in perfect condition next day!

Jeff Vernon

Message Received: 25th February 2009

Hi
 
I now have this fire installed  and it is everything we were looking for in relation to quality, appearance and operation.  I would like to thank everyone concerned.  You have a very extensive range on an easily navigated site and your staff were very helpful with my queries.  It is a big bonus to know that the price includes VAT and Shipping.
 
Thank you
 

Robert Shearer

Message Received: 5th February 2009 

Hi Simon,
 
I was given your name by Mark in your sales department as the chap responsible for putting customer testimonials up on your website, so here's mine!
 
I bought a surround, insert and hearth in December from Mark (who incidentally was incredibly helpful and helped me with all my installation questions as well as putting together a cracking deal) and he promised we'd get it about two weeks before christmas so it could be in and finished before our new carpets were fitted on the 18th. It actually arrived a day early - all good so far!
 
When I unpacked the surround I found it to be split in half and I said stuff like 'oh no,' and 'if I'd just bought it locally I could have taken it back,' and lots of other stuff like that! My partner phoned your office (as I was obviously unable to!) and spoke to someone else (who was also superb, but rather embarrasingly we neither of us can remember his name!!) She sent him a picture of the damage, and a few days later a replacement arrived and the damaged one was taken away. I then said stuff like 'I knew they were a good firm', and 'I said they could be trusted', and lots more stuff like that. We fitted it, I rang Mark for more free technical help (which he freely gave), the carpets went down as planned, and we had Christmas! (both days of it).
 
My point (yes, I do have one) is that anyone can buy and sell products on-line, but in my opinion the measure of how good a firm is, is how well they deal with something when it goes wrong. I can tell you I was impressed with your back-up service. Great product, Cracking price and even better service.
 
I have an Electrical retail business and deal with customers problems on a daily basis. Some of our best customers are people for whom things have gone disasterously wrong and we've put them right quickly and efficiently. Sometimes we even say sorry!
 
I understand the carrier who split my surround bringing it to me drove over it taking it back and finished it off. I hope that one got resolved!
 
Please say hello to Mark for me (He may remember me if you tell him it was the bloke from Bognor who phoned him a lot about an Agnews fireplace) and my apologies for taking so long to get in touch to thank you all, but I had something I was bidding on coming to an end on ebay and got distracted.
 
Please feel free to use any bits of the above for your customer testimonials box and thanks again to everyone there for a great product that's really given our lounge the 'wow factor' Linda Barker sometimes mentions.
 
All the very best,
 
Keith Buckfield.
 

Message Received: 25th January 2009

Dear Direct Fireplaces

Thank you so much for your prompt and professional service in the dispatching of our new fireplace. The fireplace arrived within days of our order - the product itself is very well made and excellent value for money - at all times your staff were polite, helpful ad friendly. We would have no hesitation in recommending your company to friends and family.

Regards,

Mr & Mrs Howarth, Isle of Man

Message received: 23rd January 2009

Hi, I received my electric fiore today, it's going in my new house.

Thanks for the great service.

Best wishes, Lynn Carter

Message received: 22nd January 2009

Hi, I purchased a fire with the Majestic and Richmond fire surround. Great service and fine goods. My fireplace installer says it was packed better than any he has come across!

Regards John Buckley

Message Received: 23rd December 2008

hi, thank you for the prompt delivery, love the fire and will highly recommend you to friends and family. your service is excellent, thank you once again.

L Buchan

Message Received: 16th December 2008

We were delighted with our fireplace, the service from start to finish was excellent. Thank you.

Lee and Lorraine Godden


Message Received: 14th December 2008

 

Very good service, had the fireplace we wanted at a very competitive price, ordered on a wednesday and delivered by the friday, well impressed.

Paul Abbott
 

Message Received: 17th November 2008

 

May I thank you for the prompt and safe delivery of my fireplace today

 

Mike Taylor

 



Message Received: 17th November 2008
Just a quick note to say thank you for getting the fireplace delivered within our time scale.
Very impressed with the fireplace very good value for money looks great.
Chris Bates
 
Message Received: 7th November 2008
 
Many thanks to all concerned in my recent oder. The service was exceptional and my fire was in place within 36 hours of placing the order on the internet, yours sincerely
D Turner
 

 

Message Received: 31st October 2008

 

Hello Ben.
In this e-mail I would like to confirm that about 3 weeks ago I received the fire place. Well done Ben.
Thank you very much indeed. You are number 1.
Yours faithfully

Jack Kuzemko

 

 

 

Message Received: 24th October 2008

 

The fireplace i ordered arrived this morning.i had a quick check over and it looks fine.the colour is lovely and i cant wait for it to be fitted.thank you very much for your quick delivery and good value for money too.

Cate Gillies

 

 

 

Message Received: 20th October 2008

 

To whom it may concern

Dear Sir,

I recently ordered a new fireplace surround and also an electric fire from your company as I run my own business I wanted to congratulate you on the level of customer service and support I received I rang many times for guidance and general information speaking to several members of staff, on every occasion I was met with  politeness nothing was too much trouble  so a big thank you to everyone who help me and now my fireplace has been fitted it looks wonderful so from one very happy customer THANK YOU

Kind regards

Chrissie Atkins


 

Message Received: 18th September 2008 

Fireplace arrived today and looks very nice. Cannot wait for it to be put in place. Many thanks for your help and the driver was excellent and ver helpful.

Regards,
Mike Packer
 
Message Received: 4th September 2008
 
 
Dear Direct Fireplaces,
 
Many thanks for the fireplace, which looks absolutely fantastic.  We can't quite believe it was such good value.  We'll definitely be coming back to you when we get round to decorating our front room which also has the potential for a fire. 
 
Jen Willis
 
 
Message Received: 21st August 2008
Fireplace arrived this morning & looks gorgeous,fast delivery too. Many thanks will recomend you in the future.
Nicola Kerr

Message Received: 10th July 2008

Cheers for the advice Mark. Fitted it on Monday and it looks great. Good doing business with you - very quick to deliver and no problems with the fireplace. It was very well packaged when it arrived and the courier waited while I checked it. Thanks again.


Message Received: 2nd July 2008

Re - order: 364243-70AE78B787FA 

Fire and surround were delivered rather late last night, apparently due to a breakdown of the van. However, the driver phoned earlier to keep us informed of the delay and was very cheerful about his experience when he did arrive. He still had to do another delivery after ours.  Due to the late hour, I had no time to inspect the items when received but I am pleased to tell you that they are all fine- now unpacked and installed. 

The fire and surround look very nice and are just what our room needed. Your prompt handling of my order is much appreciated as is your good online price with delivery included.

Thanks for your excellent service.

Regards 

Ian Clydesdale

Message Received: 30th May 2008

I would just like to thank you for your excellent service; my fire arrived at 8 am this morning.

Regards

Lynn Davies


Message Received: 15th May 2008

Hello, have received the Fireplace and am delighted with it. Many thanks.

Stephen Baldwin MBA DMS MAPM

Rail Infrastructure Manager - 25LBS Project


Message Received: 15th March 2008

To Direct Fireplaces

I received my fireplace, Asquith Aegean Limestone Fireplace with Crown half polished Cast Fire Insert with a Slate Hearth this afternoon and just wanted to say a big thank you.  The fireplace looks great and I know it is going to look even better when we get it fitted.  By ordering from you we saved £600 and it only took 11 days from ordering to receiving.  We will definitely be recommending you to all our friends and family.

Danielle Moughton & Craig Hookham

Cleethorpes

Message Received: 14th March 2008

 

Message Received: 12th March 2008

I would like to thank you all at Direct Fireplaces, the driver was very helpful to the wife and the fireplace looks great.

Best regards

Colin Haywood


Message Received: 10th March 2008

Hello

Can I just take the time to say a very big thank you? I have just received my Dimplex Electric Fire suite. It’s lovely, and you saved me £100!!!

Regards

Tracy Quinn


Message Received: 6th March 2008

Adams Tudor Limestone Fireplace
Flavel Balanced Flue Fire

My fire and fire place have now been fitted and look
gorgeous.  I am absolutely delighted.  You have saved
me over £800 which is a wonderful bonus so I'm going
to spend it on a well earned holiday.

Thanks

Gail Selway

Message Received: 31st January 2008

Just received my Coniston fireplace it is stunning thank you for a quick smooth transaction a pleasure to do business many thanks

MRS JILL BARON


Message Received: 30th January 2008

Just to confirm that we received the fire today – it is lovely and really compliments the room – thank you.  

We haven’t fitted it yet though!

Vanessa Tighe

Message Received: 23rd January 2008

Our fire arrived this morning, is fitted and is perfect.

Many thanks for an excellent service.

Tony Plume

Cottenham

Cambs.

 

Message Received: 23rd January 2008

I received delivery of the fire today, much quicker than expected
and would like to say I'm delighted; the whole experience of dealing
with your company has been a pleasure
 
would highly recommend you to others
 
many thanks
 
Karen Swan

Message Received: 18th January 2008

Just wanted to let you know I am extremely pleased with the fireplace and electric fire which arrived yesterday.  It was in perfect condition, extremely well packaged and I saved a packet getting it from you.  I have already recommended you to 2 friends who need fireplaces.

Message Received: 9th January 2008

Hi, 

Just to let you know that we received the replacement fireplace as promised. It is working great and we're very happy with the excellent after sales service you have provided.

Thank you again

Nadia


Message Received: 20th December 2007

Dear Direct Fireplaces,

I just wanted to say thank you for my Lombard fireplace package.

The delivery time was very quick and the packaging to protect it all was perfect. I’ve even been left with some firewood in the shape of a pallet crate. Cheers!

Your communication since placing the order has also been fantastic.

Just can't wait to see it fitted in my living room after Christmas...

Excellent service and I will recommend you to friends and family.

Lorraine Jenkins in Chorley, Lancashire



Message Received: 19th December 2007

Dear Direct Fireplaces

Our order arrived today in one piece and is now located in the garage. I would like to say thanks to the delivery driver - we live on a slope and the garage is at the back of the property - it was quite a task but he approached it with good humour - more than can be said for other deliveries we have had!

Thanks

Simon Linford-Wood

Message Received: 5th December 2007

Hello Adam,

I would like to thank you for your excellent service when I bought my Kendal fireplace package.  The fireplace and fire all arrived on time and in perfect condition.  They have now been fitted and look great.  I would recommend anybody who is looking at the site to go ahead and order as I did as I am delighted with the service and product. 

Message received: 12th October, 2007

“I must admit to being apprehensive about dealing with a company unknown to me over the internet for a big purchase like my fireplace.  However, my doubts could not have been more wrong.  Direct-Fireplaces were a Great Company to deal with and Adam was exceptionally helpful throughout.  When I did have a problem, Adam came to see me personally and rectified that problem immediately.  This recommendation has been written by a genuine customer who would give Direct-Fireplaces 11 out of 10 for customer service, satisfaction and overall handling of my purchase.”  Karen Gorton

Message received: 14th June, 2007

Dear Adam / Direct Fireplaces

I recently bought 2 fireplaces from direct fireplaces and I was so impressed with the service. The fireplaces are beautiful and they look amazing in my newly decorated rooms. They arrived well packaged and on the promised date.

Will be back for 2 more when we are ready for them!! There are so many to choose from though! Claire - Bristol 

(Happy for you to post this on your website as a reference).  

Please can you tell me how’s best to clean the fireplaces though – I have the highlighted / polished Victorian, and its losing its ‘sparkle’. When it arrived it looked like it was covered in some form of grease…..I also have the Knaresborough black finish– what’s best to clean that with too?  

Very happy though with them both. Look forward to hearing back from you and doing business with you in the future.  

Thanks,

Claire

 

Message received: 3rd March, 2007

Hi Adam,

Fire arrived on Tuesday as promised.  Thanks.

I was very pleased with your service and if you would like me to write saying this for your web site please let me know.

Regards,
Clive


Message received: 28th January, 2007

Hi Adam
 
Just wanted to say thank you for sorting out the fire for me, you went out of your way to do it and it's very much appreciated.
 
Thanks again
 
Judy Fellows

Message received: 19th December, 2006

Dear Adam

Thank you so much for the fireplace which finally arrived yesterday afternoon.

I have been extremely impressed by your efficient service and would recommend your company anytime. Many thanks - Chris Whitelock

Message received: 3rd July, 2006

Dear Adam,

Just to let you know that our Chedworth fireplace arrived safe and sound on Friday last, as you had promised. Although it is not fitted as yet, it looks good. You managed to take the stress out of the business of buying a fireplace.

Many thanks for being so helpful and pleasant to deal with.

Regards

Jean Redshaw

Message received: 19th March, 2006

You’re starting to be too good to be true! Thank you very much.

I'll sort you out a glowing thank you email once it’s all received, can't think of many places that would off such great customer service.

Kind Regards,

Simon Norris

Message received: 5th January, 2006

Dear Direct-Fireplaces.com,

Cheers for exchanging the hearth for me, I wasn't sure if you were going to!!

It's good to see a website that actually cares about its customers

Keep up the good work!

Jeff Miller, Plymouth

Message received: 25th September, 2005  

Hi Adam,

Fireplace looks absolutely superb in our living room; I'm made up with it!

Thanks again for such an efficient service.

Kind regards,

Sue Barton, Crewe

Message received: 5th September, 2005

Adam,

Fireplace arrived at 10am on the dot just as we arranged

Thanks for your help

Best regards

James Bateson, Manchester


Message Received: 18th April 2005

Just to say how very pleased we are with the above mentioned fire, and the very speedy delivery
this fire in Norwich sells at £307, so it really was a great bargain.

Many thanks once again.

Yours Sincerely,

Mr & Mrs J Chenery.



Message received: 5th August, 2005

Dear Direct Fireplaces,

I just wanted to say a great big thank you for your advice and service.  Having taken delivery of a fireplace on time, and in perfect condition, I found I had ordered the wrong size stove. 

When I called you to explain our problem, I spoke to Adam on the phone that could not have been more helpful.  Not only did he listen to my sorry tale but he arranged collection of the stove and the delivery of the correct size version the next day. 

Thanks again, keep up the good work! 

Anthony Molyneux, Bristol 

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Testimonials

Last Testimonial Recieved: 15th June 2009

Just to let you know the fire arrived this morning and looks great fitted into the surround, far better trhan the gas one we had before this. Anyone thinking of buying a fire with the l.e.d. flame effect do not hesitate, snap it up, it is absolutely brilliant! Many thanks for your help after my enquiry in getting the fireplace here, with regards from a very satisfied customer.

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