Regulation 31 - Take Back
We offer a free 'Take Back' on your old electrical and electronic equipment (EEE). This is done on a like-for-like basis. Therefore, if you purchase a new electric fireplace from us you can send your old electric fireplace back to us and we will dispose of it for you. You have 28 days in which to return the old item to you. If the item was purchased online, you are responsible for any postage costs incurred returning it to us.
Regulation 33 - Information
Recycle your old electricals’ here!
If you’re buying a new electrical item, we will recycle your old one for free
Please do not throw electrical equipment (including those items marked with the crossed out wheeled bin symbol) in your bin. This is because:
- Unwanted electrical equipment is the UKs fastest growing type of waste.
- Many electrical items can be repaired or recycled, saving natural resources and the environment.
- If we do not recycle electrical items they will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
The Waste Electrical and Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors including retailers must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met the requirements placed on us by offering all customers buying new electrical equipment free take-back of their old electricals on a like-for-like basis in our stores. Unwanted items should be returned within 28 days of purchasing your new product.