Crystal Fires Gem Inset Gas Fire

  • Est Delivery 7-10 Working Days
(Price includes VAT and Delivery)
  • Installation Available
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Looking for a way to add warmth, style, and ambience to your living space? Look no further than The Gem. This stunning appliance is designed to not only keep your room cosy and comfortable, but also to serve as a beautiful focal point for your décor.

With an impressive heat output of up to 4.2kW and an efficiency rating of up to 65%, The Gem is a powerful and eco-friendly heating solution that won't break the bank. And with a range of finishes to choose from, you're sure to find the perfect match for your home.

But The Gem is more than just a heater. Its open fronted design allows you to enjoy the flickering flames of the fire, creating a warm and inviting atmosphere that will make your home feel more welcoming than ever before.

So why settle for a boring and inefficient heating solution when you can have The Gem? Order yours today and experience the ultimate in warmth, style, and comfort.

  • Open fronted design
  • Heat output of up to 4.2kW
  • Efficiency rating of up to 65%
  • Available in a range of finishes
  • Creates a warm and inviting ambience in your home


Find the perfect fireplace for your home at our showrooms

Explore more fireplaces, fires and fire surrounds at our Cheadle, Bromsgrove and Stockport showrooms.


Guarantee 5 Years
Control Type Manual Control, Remote Control, Top/Slide Control
Heat Output 4.2kW
Heat Input 6.9kW
Heat Output 4.0Kw and Above
Fuel Bed Options Coal, Pebbles
Gas Options Natural Gas (Mains Gas)
Chimney Type Brick Chimney (Class 1), Pre Fabricated (Class 2)
Efficiency 65%
Fire Type Full Depth Gas Fire
Type Of Heat Radiant & Convected
Safety Flame Failure Device, Oxygen Depletion Sensor
Glass or Open Fronted? Open Front
Air Vent Not Required
Finish Options Black, Brass, Silver

Product Sizes

Crystal Fires Gem Inset Gas Fire
Overall Width 490mm
Overall Height 600mm
Inset Width 400mm
Inset Height 550mm
Inset Depth 230mm


Product Questions 3

Where is the slide control located on the Crystal Gem
Question by: Lesley on 14 Mar 2021, 15:31
Hi Lesley, it is on the right hand side. I hope this helps and thanks for getting in touch.
Answer by: Henry Lewis on 18 Mar 2021, 16:30
My beautiful Kinder fire works well but has become difficult to ignite. It's getting hard to create a spark and for the gas to ignite. Does the piezo crystal ignition system need replacing? Can it be serviced? Thanks.
Question by: John Anderson on 20 Jan 2021, 17:23
Hi John, for this I would recommend speaking to the manufacturers directly and see what they advise. I hope this helps.
Answer by: Henry Lewis on 25 Jan 2021, 13:35
I have a Crystal Gen Insert Fire Tray - Gas fire with coal effect. I am looking for information about the correct positioning of the coals but can't find this. Please can you help me?

Question by: Mandy Gallacher on 7 Dec 2020, 16:28
Hi Mandy, thanks for your question.

Follow this link -

I hope this helps!
Answer by: Henry Lewis on 11 Dec 2020, 11:13

Delivery Info

Free Delivery - For Full Details Please See Delivery Information

If the goods are showing a 48hr delivery, then this is the quickest time we're able to deliver these items. You will be asked to select a delivery date when you're going through the checkout process. The goods will be delivered on this day.

Smaller items such as inset gas fires and electric fires are delivered by a courier. You will be contacted beforehand and a convenient delivery date agreed.

Once your parcel is dispatched, you will receive a text message confirming your delivery date and a tracking link that will keep you updated of your parcel's progress.

This is an all-day ground floor doorstep service.  All items must be checked for damage in front of the driver before being signed for. Please contact us immediately in the unlikely event that damage has occurred.


User Manuals and Guides

(Size: 12.6 MB)
User instructions for the Crystal Fires remote control handset and system
For Crystal Fires gas fires

Visit our Showrooms

Experience the real heat of a gas fire, the ambient beauty of a wood burning stove and the innovation of a modern electric fire at our showrooms.


Stanley Green Retail Park, 
Earl Rd, Cheadle


137 Wellington Road North
Stockport, Cheshire


15 Sherwood Rd
Bromsgrove B60 3DR