Our fireplace installation packages take the hassle out of finding a certified engineer, giving you everything you need in one straightforward service.
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Explore our full range of gas and electric fires, surrounds and fireplaces at our showrooms.
Free UK Mainland Delivery FREE delivery to all UK mainland postcodes on all Direct Fireplaces orders.
Non-Mainland Locations Low-cost delivery applies to Northern Ireland, Isle of Wight, Isle of Man, Channel Islands and other offshore areas. Charges are confirmed after ordering. Free delivery to a mainland shipping agent is available.
Delivery Times Are Estimates Estimated delivery dates are shown on product pages. These are not guaranteed and may change due to supplier or network delays. We’ll keep you updated.
Parcel vs Pallet Delivery Most gas and electric fires are delivered by parcel courier. Larger items arrive via pallet delivery using a large vehicle.
Access & Kerzside Delivery Pallet deliveries are kerbside only and require suitable access. If access is restricted and not advised in advance, re-delivery charges may apply.
Check Goods Promptly Inspect items on delivery and report any visible damage immediately. All goods must be checked again within 48 hours.
Do Not Book Installers Early Please wait until your goods have arrived and been checked before booking any installers, plumbers or fitters.
Transform your living space into a mesmerising haven with the Suncrest Santos, a wall-mounted electric fire that exudes elegance and sophistication. This 960mm (38") beauty is designed to grace any flat wall, effortlessly becoming the focal point of your room, without the need for a troublesome flue or chimney.
Prepare to be enchanted by the enchanting LED flame effect that dances and flickers with an irresistible glow. As it illuminates the fuel bed, a delightful array of pebbles and crystals are brought to life, creating a captivating ambiance that soothes the soul.
Convenience is at your fingertips with the included remote control, allowing you to effortlessly tailor the flame effect to your desired atmosphere. Choose from five brightness levels to create the perfect balance of warmth and tranquillity. And that's not all! Delight in the 13 colour options available for the ambient lighting, which gently illuminates the wall, transforming it into a canvas of vibrant hues.
With the Santos, you're in complete control. Take advantage of the 7-day programmer and electronic thermostat, granting you the power to regulate the 1kW and 2kW heater with precision. Say goodbye to chilly nights and welcome a cosy, comfortable environment at the touch of a button.
960mm (38") wall-mounted electric fire with a sleek flat black glass fascia
No need for a flue or chimney, making installation a breeze
Captivating LED flame effect with flickering glow
Fuel bed adorned with pebbles and crystals for a stunning visual display
Remote control for effortless customization of the flame effect
Five brightness levels to set the perfect mood
13 colour options for ambient wall illumination
7-day programmer for added convenience
Electronic thermostat to control the 1kW and 2kW heater with precision
Find the perfect fireplace for your home at our showrooms
Explore more fireplaces, fires and fire surrounds at our Cheadle, Bromsgrove and Stockport showrooms.
As the name suggests with our two man delivery service the goods will be delivered by two men. They will carry your fireplace into the room of your choice.
They will normally carry it up 1 flight of stairs (if it's safe to do so) but this is at their discretion so if you have a 3rd floor flat please inform us before hand to avoid any issues during delivery.
The two man delivery normally take 5 - 10 working days to be delivered from dispatch. Once the goods are in stock you will be contacted and delivery arranged.
Hi Pete
The heat is convected from the bottom of the fire behind the fascia.
Hope this helps?
If you require further information please contact [email protected]
Answer by: Judith Hammond (Admin) on 13 May 2024, 16:27
Does the flame effect work independently of the heater?
Question by: Tracey on 2 Jul 2023, 19:52
Hi,
Thank you for your enquiry.
Yes, you can use the LED option without the heat.
Hope this helps
Answer by: Damian Todd (Admin) on 4 Jul 2023, 12:34
How heavy is this unit
Question by: Janis butler on 7 Apr 2023, 16:49
Hi,
Thank you for your enquiry.
This weighs roughly 15kg.
Hope this helps
Answer by: Damian Todd (Admin) on 13 Apr 2023, 15:55
Can you replace the glass front
Question by: Helen on 5 Dec 2022, 13:11
Hi,
Thank you for your enquiry.
You can replace the glass. You have to get it from the manufacturer.
Hope this helps
Answer by: Damian Todd (Admin) on 5 Dec 2022, 13:18
using lights only, is this unit silent?
Question by: Paul Kenny on 25 Jun 2022, 12:43
Hi Paul, thanks for getting in touch. There is a chance there will be a small amount of noise, however this should be minimal. I hope this helps.
Answer by: Henry Lewis on 5 Jul 2022, 14:15
What is the width and length of the fire [part with the flames] excluding surround. Thank you
Question by: Roy Bird on 5 Sept 2021, 16:41
Hi Roy, thanks for getting in touch.
The size of the screen is 746 x 219mm.
Answer by: Henry Lewis on 6 Sept 2021, 15:26
Do the back ambiance lights change automatically through the colour range or do you have to the change them individually
Question by: Linda Carter on 21 Aug 2021, 18:50
Hi Linda, these can be changed via the remote control, and can be programmed by yourself to the colours you would like. I hope this helps and thank you for getting in touch.
Answer by: Henry Lewis on 23 Aug 2021, 10:41
what is an estimated time on delivery if ordered today
Question by: chris phillips on 26 Jan 2021, 18:36
Hi Chris, thanks very much for getting in touch. It would be 4 - 6 weeks for this product. I hope this helps.
PRICE MATCH – CONTACT US IF YOU FIND IT CHEAPER ELSEWHERE
If you find this product cheaper online or in-store please contact us at [email protected] or click the price match button on this page and give us the opportunity to match the price.
